Capitalized terms used in the Privacy Policy shall have the same meaning as ascribed to them in our Terms of Use unless otherwise expressly mentioned.

Last updated: May 2024.

INDEX

Type of personal information that we collect

Purpose of collection, storage, and usage of your personal information

Data security and retention

Sharing and disclosure of your information with third parties

Cross-border transfer of your personal information

Account closure and opting out of marketing emails

Your privacy rights under Indian law

Disclaimer

Other conditions and contact information

TYPE OF PERSONAL INFORMATION THAT WE COLLECT

Information that we collect:

When you create an Account, make use of our Website, access in any manner or purchase our Services, we must collect certain data of yours and store the same to be able to operate, improve, understand, customise, support, market, and provide to you with better Services and improve your experiences. The type of information we collect depends on how you interact with our Website and what Services you avail from us.

Usage and log information

We collect information about your activity on our Website, like service-related, diagnostic, and performance information. This includes information about your activity (including how you use our Services, your Services settings, and the time, frequency, and duration of your activities and interactions), log files, and diagnostic, crash, performance logs, and reports. This also includes information about when you registered with us; the features you use and the plans you subscribe to.

Device and Connection Information

We collect device and connection-specific information when you access our Website or use our Services. This includes information such as hardware model, operating system information, battery level, signal strength, app version, browser information, mobile network, connection information (including phone number, mobile operator or ISP), language and time zone, IP address, device operations information, and identifiers.

Cookies

We use different types of Cookies -- Session Cookies and Persistent Cookies. Session Cookies exist just for your session on our Website and Persistent Cookies exist for a period of time after your visit. First party Cookies are Cookies set by our Website and third-party Cookies are set by third party Websites that can be utilized by other Websites. We utilize both Session and Persistent cookies, and first and third-party cookies to provide and improve our Services. For more information about cookies and how we use them, please read our Cookie Policy.

Indglory's Associated Entities

We rely on our partners/affiliates/contractors/service providers ("Associated Entities") to perform Services on our behalf. For example, we may engage third-parties to provide to us, analytics, marketing, communication, website hosting, and other such services. In the course of providing such services to us, these companies may obtain certain personal information about you. We ensure that appropriate arrangements exist between these Associated Entities as per the Applicable Laws to ensure that your personal information so shared is equally protected by them as per the Applicable Laws. You can access the list of Associated Entities here.

Information that you provide to us:

Mandatory Information

We require certain information from you to deliver our Services without which we will not able to provide our Service to you. For example, to enable you to create an Account on our Website, you must provide us with your mobile number, first name, last name, organization name, number and names of users in a single account, email ID(s), and password. To avail our paid Services, you will have to provide payment information to our third-party payment processors.

Payment Information

When you make purchases of any Services offered to you on our Website, we use third-party payment processors to collect and process your payment information. Indglory does not directly collect or store any sensitive payment data such as credit card numbers. The payment information you provide is subject to the privacy policies and practices of the third-party payment processors.

PURPOSE OF COLLECTION, STORAGE, AND USAGE OF YOUR PERSONAL INFORMATION

We collect, store, and use your personal information for lawful purposes only and in connection with our function or activity. We collect, store, and use your personal information:

• to facilitate your use of the Website and/or the Services including processing your transactions relating to the subscription plans you avail from us;
• to respond to your inquiries or fulfil your requests for information about various Services offered on the Website and to send you communications to remind you of subscription expiry details, purchases, update policies and terms etc.;
• to provide you with information about updates available on the Website;
• to send you important information regarding the Website, changes in terms and conditions, policies, and/or other administrative information;
• to send you marketing communications that we believe may be of interest to you;
• to personalize your experience on the Website and enhancing your productivity, and improve your ability to effectively interact with the Website by automatically analyzing your activities to provide you recommendations, better content, notifications etc.;
• to help you address your problems incurred on the Website including addressing any technical problems like application crash;
• for proper administering of the Website;
• to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
• to respond to legal, judicial, quasi-judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
• to implement information security practices and to determine any security breaches, computer contaminants or computer viruses;
• to investigate, prevent, or take action regarding illegal activities and suspected fraud;
• to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of Applicable Law;

DATA SECURITY AND RETENTION

We strive to ensure the security of your personal information and to protect your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, we adopt internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store your Personal Information. We make sure that we adopt reasonable security practices and procedures as mandated under Applicable Laws for the protection of your information. We follow the ISO 27001 standards when handling your data.

Please note that whenever you give out your personal information online to Indglory, there is a risk that third parties may intercept and use that information. While Indglory strives to protect your personal information, we do not guarantee the security of any information you disclose online or you provided to or received by us through your use of our Services, and any personal information, general information, or other data or information is provided to us at your own risk.

Notwithstanding anything contained in this Privacy Policy or elsewhere, we shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A Force Majeure Event shall mean any event that is beyond the reasonable control of Indglory and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of Indglory), power or electricity failure or unavailability of adequate power or electricity.

SHARING AND DISCLOSURE OF YOUR INFORMATION WITH THIRD PARTIES

Your personal information is an important part of our business, and we do not sell your personal information to others. We share your personal information only as described below that either is subject to this Privacy Policy or follow practices at least as protective as those described in this Privacy Notice.

Third-Party Service Providers or Associate Entities

We may employ other business entities or individuals to perform functions on our behalf. For example, we use third-party payment processors when you make a purchase on our Website. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Disclosures to Associated Entities

Certain personal information about you is made or may be disclosed to our Associated Entities to be able to provide you with seamless services. We disclose only such data as may be required for these Associated Entities to provide you with appropriate Services and at no point shall we disclose more information than is required. We shall not assume any liability or responsibility in case of any disclosure of your personal information due to errors in transmission, unauthorized third-party access, or other causes beyond our control.

Business Transfers

We may sell/be acquired by any other businesses or services, or buy/acquire any other businesses or services. If at all such transactions occur, user/customer information may be a transferred business asset. However, your personal information will always remain subject to the promises made in this Privacy Policy (unless, of course, the customer consents otherwise).

Legal Compliance

We may disclose your personal information if we are required to do so by law, regulation or other government authority or if we are required to assist in any governmental or law enforcement investigation, to protect our or our users' rights or to enforce our terms of use. If we are required to disclose personal information by law, such as pursuant to a subpoena, warrant or other judicial or administrative order, our policy is to respond to requests that are properly issued by law enforcement as per the Applicable Law.

CROSS-BORDER TRANSFER OF YOUR PERSONAL INFORMATION

We store and process your information on servers located in India. By using this Website and our Services, you consent to the transfer of your personal information to locations that may be outside of your country of residence, including to India.

ACCOUNT CLOSURE AND OPTING OUT OF MARKETING EMAILS

We store your personal information for as long as it is needed in order to provide you with the Services, or until your Account is deleted, whichever is earlier. When you delete your Account, we delete the information that you provided to us.

You can opt out of all the marketing communications that you are or may receive upon registering with us or modify your personal information at any time by visiting your Account Settings on our Website.

Please note that although you may opt out of receiving certain emails, we reserve the right to communicate with you via email regarding specific products and services you have ordered, requested, or inquired about.

YOUR PRIVACY RIGHTS UNDER INDIAN LAW

The Information Technology Act, 2000 ("IT Act") and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules") impose certain obligations on Indglory with regard to its relationship with its Indian users. This section is an integral part of the Privacy Policy in order to demonstrate Indglory's compliance with Indian data protection law.

Who is the controller of your data?

Your data controller is Indglory, a business entity currently conducting its business from India having its principal place of business at A-501, Jasminium, Magarpatta City, Hadapsar, Pune, Maharashtra, India Pin Code: 411028.

Data Protection Officer (Name, Email ID): Abhijit Majumdar, abhijit@indglory.com

What are your rights when making your personal information available to us?

In order to enable you to exercise your rights, you may write to us at [EMAIL] simply informing us of the reason for your request and the right you wish to exercise. If necessary, we may request you to provide us with a copy of a document evidencing your identity. Under Indian data protection law, you have the following rights:

• To request access to your personal information. Please note that where you are registered with the Website, you may find this information in the relevant section of your online Account with Indglory.
• To request us to rectify the personal information that we hold. If you have an online Account with Indglory, you may access your personal information in the relevant section to change your personal information there. Please note that on actively making available your data to us, either by changing/updating/giving any details through any procedure whatsoever, you guarantee that they are true and accurate, and you undertake to notify us of any changes or modifications of your data. You will be liable for any loss or damage caused to the Website or to the person responsible for the Website or to any third-party by reporting erroneous, inaccurate, or incomplete information in the registration forms.
• To request that we erase your personal information to the extent that they are no longer necessary for the purpose for which we need to keep processing them, or when no longer legally permitted to process them.
• To request us to control or limit the processing of your personal data, which entails that in certain cases you can request us to temporally suspend the processing of the data or that we keep them longer than necessary.
• To withdraw the consent that you have given to us to process your personal data for any purpose.

What are the duties of Indglory under Indian law and how does it implement the same?

Indian law imposes certain duties on Indglory which are as follows:

• We only process such personal information of yours (i) as are necessary to execute the contract that you have already entered into with us; or ii) where you have provided explicit consent to us to process your personal data for purposes mentioned above, (iii) or as needed to comply with Applicable Law (in which case, we will provide prior notice to you of such legal requirement, unless that law prohibits this disclosure);
• We shall ensure that persons authorized to process your personal data have committed themselves to confidentiality as mandated under the Applicable Law;
• We shall take all security measures required by Indian law namely: (i) Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, we shall implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk; (ii) we shall take steps to ensure that any natural person acting under the authority of Indglory who has access to your personal information does not process them except on instructions from you;
• At your discretion, we shall delete or return all your personal information to you after the end of the provision of services, and delete existing copies apart from what may be required to be maintained as per the Applicable Law;
• We shall provide you with all information necessary to demonstrate compliance with the obligations laid down in Indian law;
• We do not sell your personal information and we will not transfer any personal information without your prior consent.

DISCLAIMER

While registering with us, you may be required to generate a password to access the Account so created. It is advisable to create an account by using unique combinations of numbers and letters to ensure security. If you share a password with anyone or you lose control of your password, you shall be solely responsible for all actions taken via your Account. Where your password has been compromised, used, changed in any manner, you are required to immediately notify us to change the same.

The Website may contain external links which may direct you to another website/application. We shall not be responsible for the protection and privacy of any information that you provide to these external websites/applications and this Policy doesn't extend to such external websites. Your use of an external website shall be subject to the privacy policy of that website/application.

OTHER CONDITIONS AND CONTACT INFORMATION

If you choose to use Indglory's Services, your use and disputes over privacy are subject to our Terms of Use including terms relating to damages, resolution of disputes, and application of the law of India. Our business changes constantly, and our Privacy Policy will change also. You should check our Websites frequently to see all the recent changes.

If you have any questions and/or concerns relating to our Privacy Policy and/or Cookie Policy, please write to us at support@indglory.com or call us on +91-976387753.